As unveiled at our customer event, Passenger Live!, yesterday — we’re thrilled to unveil a groundbreaking addition to support the Passenger experience — our brand-new online training platform, Passenger Academy! This new service is designed to take your success to the next level.

Elevating your Passenger journey with Academy

Our community is the heart of everything we do, and we understand that mastering our software platform is critical to unlocking its full potential. With Passenger Academy, we’re excited to provide an immersive and interactive learning experience that caters to users of all skill levels.

What to expect?

1. Tailored Learning Paths: Whether you’re a new employee at an operator exploring Passenger Cloud for the first time or an advanced user looking to fine-tune your skills, Passenger Academy offers carefully curated learning paths to meet your unique needs.
2. Interactive Modules: Say goodbye to dry manuals! Our platform features dynamic modules with hands-on exercises, real-world scenarios, and quizzes to ensure you’re not just learning but truly understanding and applying your knowledge.
3. Expert-Led Tutorials: Learn directly from the experts! Passenger Academy hosts tutorials led by our experienced Customer Success team, providing insights, tips, and best practices that go beyond the basics.
4. 24/7 Accessibility: Life is busy, and we get that. Passenger Academy is accessible 24/7, allowing you to learn at your own pace, whenever and wherever you want.

How to get started?

Getting started with Passenger Academy is easy.

1. Log in to your new Passenger Academy account: Later today, if you are an existing Passenger Cloud user, you’ll receive an email inviting you to join the Academy. We’re using a platform called LearnUpon to host the Academy, so look out for an invite as we set you up on the platform. Once you have the details, creating an account is quick and straightforward.
2. Explore Your Learning Path: Browse through our comprehensive learning paths and choose the one that aligns with your goals. From foundational skills to advanced techniques, Passenger Academy has you covered.
3. Dive into the Learning Experience: Immerse yourself in the world of Passenger Cloud with interactive modules, engaging tutorials, and a supportive community. Ask questions, share insights, and collaborate with fellow learners.

New operator staff working with Passenger Cloud

With the launch of Academy, all new operator staff will need to complete associated training courses before being granted access to Passenger Cloud. This will ensure that new users are up and running as effectively as possible before taking control and playing their part in managing your digital channels.

Our commitment to you

As Passenger evolves, so do we, and we’re dedicated to ensuring that you have the knowledge and skills needed to thrive in this ever-changing digital landscape.

Today’s launch includes a number of key courses covering our two major streams of activity within Passenger Cloud; Commerce and Cities. In addition, new content will continue to be made available over the next 12 months — so watch out for more new courses as they come on stream!

Ready to elevate your Passenger journey? Head to Passenger Academy now and embark on a learning adventure like never before! Thank you for being part of the Passenger community. Here’s to learning, growing, and achieving great things together!