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Ticket creation improvements
A few weeks ago we launched the first of a set of updates to streamline Passenger Cloud’s interface. The next section we’ve been focusing on is how tickets are created. This includes layout improvements to make best use of the screen space, plus new page titles and section labels to ensure each step in the…
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Coverage zones added to websites
Following the addition of coverage zones to mobile apps, this feature is now also available on Passenger websites. This will help give users confidence when purchasing tickets by providing them more information about where the ticket will be valid. If it hasn’t been added already, this coverage information can be input directly into Passenger Cloud.…
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Additional ticket information – apps
Following on from the addition of coverage maps recently, soon we are going to be including extra ticket information on the product list. This aims to make it easier for users to know which ticket is the correct ticket for their journey, before they buy it.
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How busy is the bus stop? – websites
Waiting at a stop is an important part of a bus journey. Keeping a safe distance from other passengers before boarding the bus is just as important as during the journey itself Over the coming days we’ll be extending our new crowdsourced data functionality to bus stops on all Passenger websites. Initially this will be…
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Enhanced Vehicle Information with passenger occupancy from crowdsourced and ETM data – websites
Our new Enhanced Vehicle Information has been rolling out over the last week to Passenger websites with Live Buses enabled. It has been designed to help users to understand more about the bus that’s on its way, by providing them with more information than has previously been available to them. This includes payment options accepted…
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Managing Enhanced Vehicle Information in Passenger Cloud
As many of you will already know, we have been busy rolling out the first phase of our Enhanced Vehicle Information, which helps users to know a little bit more about the bus or tram that’s on its way to them. The ‘Network’ part of Passenger Cloud has now been updated to allow for the…
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Streamlining Passenger Cloud’s interface
Improvements have been made to Passenger Cloud’s look and feel to ensure the application continues to be easy to use as we introduce new features. Section titles and other navigation elements – such as the sidebar – now clearly show what is being displayed and how to get to other pages. Key actions, such as…
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Mobile app ticket coverage / zone maps – Phase 1
To give users confidence when purchasing tickets we are surfacing ticket coverages or ‘zones’ on the checkout page in the mobile apps.
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CO2 savings estimates added to websites
When app and website users are given quantifiable data that makes them celebrate the choices they have made, they feel good and are more likely to return to those platforms. This is especially true when it comes to seeing how they have made a positive environmental impact. Passenger apps include a feature which shows users…
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User account management layout changes
In Passenger Cloud, you can search for users and see information about their ticket purchase history. To provide more key information at a glance and make it clearer how to perform actions, some layout changes have been made. For operators who offer subscriptions, any active or recently cancelled subscriptions the customer has will now display…
Releases
Technology updates from Passenger