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Highlighting the current network dataset in Passenger Cloud
When managing datasets in Passenger Cloud, you can now see which of your network datasets is the “current” one – i.e. the dataset that is shown to customers when viewing timetables, departure boards and used to answer journey plan queries. The new label is displayed alongside the other labels for “expired” datasets and “future” datasets…
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E-Scooters added to Bike Share
Our bike share integration system now includes support for e-Scooters. Passenger websites and apps with Beryl bike-share integration now show Beryl e-Scooter locations and bays alongside available bikes. Beryl e-Scooters was launched earlier this year as part of a trial run by the Department for Transport (DfT), to understand how they can safely and efficiently…
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Managing ticket availability in Passenger Cloud
We’ve made some changes to the interface in Passenger Cloud for creating and viewing tickets to make it clearer if a ticket is available for sale or not, and which sales channels it is available for purchase from. We have added more information and improved the labels and button copy to make it easier to…
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Destination information available on individual vehicles
Our live vehicle tracking systems can now display a vehicle’s destination, making it easier for users to see where a vehicle is heading at a glance. The destination will be displayed under the route name of the vehicle. A screenshot on iPhone of the vehicle information view showing destination enabled This new destination information will…
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New Network section layout in Passenger Cloud
The Network section of Passenger Cloud has a new layout. The links from the left-hand sidebar have been moved to large buttons in the centre of the screen (in the same way they appear on the main Passenger Cloud dashboard). Datasets can now be found within their own section for admin users who have access…
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VM Subscriptions in Passenger Cloud
We’ve added a new section to Passenger Cloud that allows you to see the status of your SIRI Vehicle Monitoring (SIRI-VM) feeds. This new feature aims to make it easier to self-diagnose common issues by increasing the visibility of the vehicle monitoring subscriptions – the feeds that power vehicle tracking. For more information, please…
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Removing Internet Explorer support on websites
At Passenger, we’re constantly striving to make the most of the web as an accessible platform for delivering timely information to those that need it. Fast, secure websites should be the norm rather than the exception. Our blog post from last year explains our initial plans to stop supporting Internet Explorer. We will stop supporting…
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Travel Portal logins can now access multiple businesses
As an operator, you may be responsible for managing the purchase of tickets from the Travel Portal on behalf of organisations you work with. To date, you will have only been able to manage one business account per login. We’ve been working on making this easier for you to manage. Early next week, we’ll be…
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New Google location permission policy in immediate effect
From 17th January 2021, Google requires all applications to have special approval to use the Background Location permission. Passenger Premium apps request the Background Location permission for the Journey Stop Proximity notification functionality. This uses the background location to let the user know via a push notification that they are nearing their targeted stop. This…
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Simplifying Contact pages for websites
We’re making changes to contact pages on Premium websites. Website editors will now be able to make updates without needing to ask our Help Desk team. As opening times of both your telephone helplines and travel shops have been changing during the pandemic, we have seen a dramatic increase in requests to our own Help…
Releases
Technology updates from Passenger