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Destination information available on individual vehicles
Our live vehicle tracking systems can now display a vehicle’s destination, making it easier for users to see where a vehicle is heading at a glance. The destination will be displayed under the route name of the vehicle. A screenshot on iPhone of the vehicle information view showing destination enabled This new destination information will…
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New Network section layout in Passenger Cloud
The Network section of Passenger Cloud has a new layout. The links from the left-hand sidebar have been moved to large buttons in the centre of the screen (in the same way they appear on the main Passenger Cloud dashboard). Datasets can now be found within their own section for admin users who have access…
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VM Subscriptions in Passenger Cloud
We’ve added a new section to Passenger Cloud that allows you to see the status of your SIRI Vehicle Monitoring (SIRI-VM) feeds. This new feature aims to make it easier to self-diagnose common issues by increasing the visibility of the vehicle monitoring subscriptions – the feeds that power vehicle tracking. For more information, please…
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Removing Internet Explorer support on websites
At Passenger, we’re constantly striving to make the most of the web as an accessible platform for delivering timely information to those that need it. Fast, secure websites should be the norm rather than the exception. Our blog post from last year explains our initial plans to stop supporting Internet Explorer. We will stop supporting…
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Travel Portal logins can now access multiple businesses
As an operator, you may be responsible for managing the purchase of tickets from the Travel Portal on behalf of organisations you work with. To date, you will have only been able to manage one business account per login. We’ve been working on making this easier for you to manage. Early next week, we’ll be…
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New Google location permission policy in immediate effect
From 17th January 2021, Google requires all applications to have special approval to use the Background Location permission. Passenger Premium apps request the Background Location permission for the Journey Stop Proximity notification functionality. This uses the background location to let the user know via a push notification that they are nearing their targeted stop. This…
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Simplifying Contact pages for websites
We’re making changes to contact pages on Premium websites. Website editors will now be able to make updates without needing to ask our Help Desk team. As opening times of both your telephone helplines and travel shops have been changing during the pandemic, we have seen a dramatic increase in requests to our own Help…
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Additional vehicle information options
Our enhanced vehicle information system now includes additional vehicle options to choose from: Individual lounge seating Glass ceiling Double glazing “Next stop” display Low emission engine Zero emission engine Reading lights Coat hooks Luggage racks Library These can be found alongside existing vehicle information options in Passenger Cloud. Adding this information to vehicles can provide…
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More options for ticket coverage display ordering
Following Passenger’s recent work that allows operators to assign a type to a ticket coverage, you are now able to change the display order of the coverage areas via Passenger Cloud too. This will have no immediate effect on the display of tickets in apps and websites. The changes are being made available in preparation…
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Travel Portal rebrand
If you are using our business portal service, the Travel Portal, you might notice it looks slightly different when you next open it. This is because the Travel Portal now has a new logo. When you receive transactional emails from the system you’ll see the logo here too. Caption: The login page of the Travel…
Releases
Technology updates from Passenger