Category: Mobile apps
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Coronavirus – Special measures and optional updates
This email includes three optional steps we’ve put in place to help you deliver services to your customers during the Coronavirus health emergency: Ability to Pause Activated Tickets Temporary removal of “Things to Do” and “Rewards” listings Network Alert and current information Please read the following carefully and confirm how you would like to proceed.…
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Revamped Explore screen for a faster and more consistent user experience
Update 29.0 brings the Explore screen style in line with other parts of the app, plus improvements to overlays, markers, warnings and some new features. Explore improvements The new Explore screen, rebuilt from the ground up, includes improvements for the stop markers, live bus markers, and bikeshare markers that will increase speed and usability. Stop…
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Coverage zone maps
In Passenger Cloud, tickets can be assigned a coverage zone. These are identified by their name e.g. ‘Full Network’ or ‘Outer City’. Passenger Cloud now has a new feature which allows you to draw the geographic area of this coverage onto a map. Once drawn, this area can be altered any number of times. The…
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Coronavirus – Communication via websites and apps
Reviewing the evolving situation regarding COVID-19, and anticipating changes to your normal operations, we are putting measures in place to help you keep your customers informed. There are a number of actions you may wish to consider implementing, intended to help your customers quickly find the information they need. Add a “Coronavirus update” page to…
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Online Verification Service improvements
This new prompt aims to reduce the time it takes for an age-based verification to be completed.
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Francis – Dark mode
The Francis app release brings a dramatic new Dark Mode to users devices. As well as an aesthetic choice for smartphone users, the new setting brings accessibility and power-saving improvements alongside the potential to feel safer in the dark.
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Access to app analytics is changing
What’s changing? The way you access mobile app usage stats is changing. Google is removing support for mobile apps in Google Analytics and is replacing it with the new Firebase analytics platform. We updated both the iOS and Android mobile apps to support the new Firebase platform in June 2019. So, for the last few…
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Evans – Active Travel
With millions of fitness trackers and smartwatches in use the length and breadth of the UK, people are more conscious than ever of reaching our recommended 10,000 daily steps! For bus operators, ‘Active travel’ is a great opportunity to tap into this national narrative. Public transport has a huge part to play because every journey…
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Dodson
You can now reward your customers by promoting discounts with local businesses via the mobile app. What’s new in Dodson We’ve added a ‘Rewards’ menu item to the mobile app to: Help drive ticket sales and increase revenue; Enable you to reward your customers; Promote local businesses; Maximise the number of mobile app downloads. Rewards…
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Accessibility Enhancements
Overview We’ve added new accessibility and video fields to the Content Platform to make it easier for users with disabilities to make informed travel choices and help promote local attractions. What’s new in the Content Platform We’ve added new fields that show how accessible an attraction is. These new fields were implemented specifically to help…