Category: Mobile apps
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Improving the layout of Line List pages on web
We’ve made an update on websites to improve the layout of the Line List page. These changes are intended to make it easier for users to find their line, see any routes that are affected by a service update and find Network Map downloads. ‘Jump Links’ for mobile Mobile is the most popular way of…
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November lockdown – Special measures and updates for Premium customers
Following the announcement of lockdown in England from 5 November to 2 December, and anticipating changes to your normal operations, we are putting measures in place to help you best serve your customers. There are a number of actions you may wish to consider implementing, intended to help your customers quickly find the information they…
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Vehicle tracking enhancements
With this release, we’re bringing the digital and physical experience of tracking a bus or tram closer together!
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Vehicle livery colours for web and apps
We’re rolling out vehicle livery colours for the web, iOS and Android. This update adds two livery colours to the vehicle illustrations, displayed in the additional vehicle information when a user tracks them in real time. Combined with information such as the vehicle type and vehicle name, it will help give users the confidence they…
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Support for the latest bank security features (Strong Customer Authentication)
This release is a significant behind the scenes update for how payments are handled within the mobile apps.
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Vehicle information feature updates
Building on the last release where the new vehicle information feature was released to the app Explore view, this update adds it to the track buses and journey views, making it accessible everywhere a bus marker appears on a map. The vehicle information header now incorporates the line colour designed to help make it clearer…
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Enhanced Vehicle Information with passenger occupancy from crowdsourced and ETM data – apps
Our new Enhanced Vehicle Information has been rolling out over the last few weeks to Passenger websites with Live Buses enabled. This is the first of several releases bringing the same functionality to mobile apps. Like the website update, the changes have been designed to help users understand more about the bus that’s on its…
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Additional ticket information – apps
Following on from the addition of coverage maps recently, soon we are going to be including extra ticket information on the product list. This aims to make it easier for users to know which ticket is the correct ticket for their journey, before they buy it.
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Mobile app ticket coverage / zone maps – Phase 1
To give users confidence when purchasing tickets we are surfacing ticket coverages or ‘zones’ on the checkout page in the mobile apps.
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More control for how operator names are displayed
Passenger Cloud has a new feature which allows you to control how the name of an operator is displayed through your websites and apps. Several Passenger websites and apps display which operators run the service on line lists. An example of this is the Robin Hood Network covering Nottingham. These names come from a TransXChange…