Category: Mobile apps
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Improving ticket scanning reliability and speed
To improve the reliability and speed of scanning a ticket, we have improved the screen behaviour when displaying a ticket on mobile devices. This will ensure that the device is ready to be scanned when required. There will be two specific changes in the next release: The brightness of the ticket screen will automatically set…
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Improved layout of line descriptions
Recently we communicated our intent to improve and align the display of line descriptions across websites and apps. Following feedback, Operators will be given access to a new Detail field for Lines in Passenger Cloud. This can be used to enter ‘via’ information or other detail that is not suited to the Description field. Additional…
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Displaying real time arrivals in Journey Planner
Continuing our commitment to ensuring passengers have access to the most accurate information when travelling, we now use real time stop information in the Journey Planner to display expected arrival times for each segment of the journey. When generating a journey, we cross-reference the real time information we are supplied via SIRI-SM, and display that…
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Consistent multi-operator handling
Some Premium customers have network lines spanning multiple operators. To ensure this is communicated more accurately, we are changing the configuration of Premium apps and websites for those customers to display the names of the relevant operators of each line within the line list. Network operators are initially defined by TransXChange, and are managed within…
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Introducing discount codes
Operators are now able to offer discount codes to their users to provide a percentage or monetary discount off any ticket available for sale. Customers simply enter a discount code during checkout, and if eligible, the discount will be applied to the ticket price. Managed within Passenger Cloud under the Tickets section, discount codes have the following features: Create reusable…
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Using Precise Location on iOS
To give your users choices for data sharing, we now support the option to switch off Precise Location sharing within the iOS app. The precise location toggle is a feature introduced in iOS 14 that allows the user to chose the precision of the location information shared with apps. By turning off Precise Location, the…
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Improved usability via iOS Dynamic Type and VoiceOver
The iOS app will soon support the users Dynamic Type preference, displaying larger or smaller text depending on the preference set. This helps users who need large text for readability, while also accommodating those who can read smaller text, allowing more information to appear on the screen. The user can set their size preference in…
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Improvement to Nearby stops on watch apps
Watch apps now display the distance to nearby stops in time and steps. To help your users understand how close they are to a stop, we now show the length of time and number of steps it is likely to take to walk there. This is displayed in the Nearby stops section of smartwatch apps.…
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Occupancy level description updates
Following the easing of restrictions across the country, we have updated the descriptions of occupancy levels users see on apps and websites to reflect the experience that the passenger is likely to have if they use that vehicle or visit that stop (web only). Example of vehicle occupancy descriptions. These changes will remain in place…
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Changes to the device preview on app promotional pages
We’re making updates to the screenshots on Premium app promotional pages. Previously, we showed screenshots in device-specific frames. However, due to the quickly-changing nature of mobile devices, these frames have fallen out of date. We’ll now display screenshots of the app in a responsive device frame, to allow for greater flexibility when screen sizes change…