Category: Mobile apps
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Improvement to Nearby stops on watch apps
Watch apps now display the distance to nearby stops in time and steps. To help your users understand how close they are to a stop, we now show the length of time and number of steps it is likely to take to walk there. This is displayed in the Nearby stops section of smartwatch apps.…
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Occupancy level description updates
Following the easing of restrictions across the country, we have updated the descriptions of occupancy levels users see on apps and websites to reflect the experience that the passenger is likely to have if they use that vehicle or visit that stop (web only). Example of vehicle occupancy descriptions. These changes will remain in place…
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Changes to the device preview on app promotional pages
We’re making updates to the screenshots on Premium app promotional pages. Previously, we showed screenshots in device-specific frames. However, due to the quickly-changing nature of mobile devices, these frames have fallen out of date. We’ll now display screenshots of the app in a responsive device frame, to allow for greater flexibility when screen sizes change…
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E-Scooters added to Bike Share
Our bike share integration system now includes support for e-Scooters. Passenger websites and apps with Beryl bike-share integration now show Beryl e-Scooter locations and bays alongside available bikes. Beryl e-Scooters was launched earlier this year as part of a trial run by the Department for Transport (DfT), to understand how they can safely and efficiently…
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Destination information available on individual vehicles
Our live vehicle tracking systems can now display a vehicle’s destination, making it easier for users to see where a vehicle is heading at a glance. The destination will be displayed under the route name of the vehicle. A screenshot on iPhone of the vehicle information view showing destination enabled This new destination information will…
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New Google location permission policy in immediate effect
From 17th January 2021, Google requires all applications to have special approval to use the Background Location permission. Passenger Premium apps request the Background Location permission for the Journey Stop Proximity notification functionality. This uses the background location to let the user know via a push notification that they are nearing their targeted stop. This…
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Coverage types
We will soon be allocating a ‘type’ to ticket coverages. This will allow you to categorise your coverages by: Area – for tickets that cover a particular geographical area Service – for tickets that are assigned to specific services Academic – for tickets that are related to schools, colleges or universities While this has no…
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Increased ticket passback security on iOS
As part of our ongoing investment in ticket fraud prevention, we are adding an additional deterrent to passback fraud for mobile tickets on iOS in our latest release. Some ETMs are configured to allow QR codes that were generated a few seconds or even minutes ago. This is to account for ETMs or mobile devices…
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New Coach and Minibus vehicle types
We received feedback that coaches and minibuses are an important part of some networks. In response, we’ve added these two vehicle types to the vehicle information in Passenger Cloud. The new coach and minibus graphics will be available on Android, iOS and the web, to help your users better identify the vehicles they are tracking. …
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Vehicle tracking icon improvements
This update brings some minor tweaks to the recently updated vehicle icons based on feedback from end users. These updates aim to make it easier to find the service you’re looking for, as well as distinguish it’s direction of travel at a glance.