Category: Mobile apps
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Attraction Filtering for Mobile Apps
Overview We’ve made it easier to browse attractions by grouping them into categories. What’s new in the Mobile App By categorising attractions, users have the ability to apply filters when browsing Things to Do. This makes it easier to find attractions based on what tourists or local residents are interested in or what they are…
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Anderson
Overview We’ve improved Things to Do, making it easier to find attractions at a glance, on mobile apps and kiosk. What’s new in Anderson We’ve updated the list of attractions to a two column list. This maximises the number of views your attractions listings get as users don’t have to scroll so far to view the…
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Humphrey
Passenger’s Humphrey release introduces ticket gifting as a new feature in our iOS and Android apps. We’ll also be rolling out improvements to Favourites across all Passenger websites and apps so users can save a bus stop, timetable and journey on the web or mobile app and take it with them wherever they go – because…
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Grace
Passenger’s Grace release introduces a number of new features to our iOS and Android apps. You can find some of the key features below, followed by a deeper dive into each of the new updates. Key features in Grace Google Pay: Android customers can now purchase mobile tickets using Google Pay Get going faster! QR…
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Search for stops using plate codes
SummaryUsers can now easily search for and locate bus stops using assigned NaPTAN ‘plate codes’ with Passenger Apps, Websites, Voice, Kiosks and Cloud. BackgroundNaPTAN assigns plate codes to some stops in its database. Plate codes are identifiers that are unique to an area, which can also sometimes be found printed on bus stop signs. Plate codes usually comprise part of the…
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Live Buses Discoverability and other improvements
Live Buses improvementsFrank brings increased ‘discoverability’ to the Live Buses feature on mobile. Operators who have this module enabled will find it directly available from the Explore screen, where users can now show live buses and the routes they take without needing to choose a stop first. The improvement makes use of Favourites to reduce…
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Edna
This next update surfaces your service updates in other areas of the app where it is helpful for users.
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App service updates direct from Passenger Cloud
Currently apps rely on operator Twitter feeds for service updates. Displaying tweets in the app requires us to request them from Twitter’s API, which can be slow, especially at times of high traffic. When the weather takes a turn for the worst and everyone is trying to find out whether your services are running is one…
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Douglas – Checkout process updates
The next update to the iOS Passenger apps will remove the password confirmation step from the checkout process. Users regularly forget passwords, which prevents them from purchasing a ticket quickly. This represents a barrier to entry which results in a decrease in users completing the checkout process. By removing the password confirmation step we expect…
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Searching by postcode
Postcodes are now available to search for inside of apps and web widgets. This will help passengers find a location that they perhaps only have a postcode for. You can also use postcodes on journey plans, to plan between any combination of a stop, place, locality, postcode, or a dropped pin. Postcode datasets are normally…