Category: Mobile apps
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App service updates direct from Passenger Cloud
Currently apps rely on operator Twitter feeds for service updates. Displaying tweets in the app requires us to request them from Twitter’s API, which can be slow, especially at times of high traffic. When the weather takes a turn for the worst and everyone is trying to find out whether your services are running is one…
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Douglas – Checkout process updates
The next update to the iOS Passenger apps will remove the password confirmation step from the checkout process. Users regularly forget passwords, which prevents them from purchasing a ticket quickly. This represents a barrier to entry which results in a decrease in users completing the checkout process. By removing the password confirmation step we expect…
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Searching by postcode
Postcodes are now available to search for inside of apps and web widgets. This will help passengers find a location that they perhaps only have a postcode for. You can also use postcodes on journey plans, to plan between any combination of a stop, place, locality, postcode, or a dropped pin. Postcode datasets are normally…
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Douglas
Journey planner time consistency We’ve altered how we calculate walking duration and overall duration of journey plans on both platforms. In an effort to ensure users don’t miss their bus, we now always round times in the journey planner up to the next full minute, instead of rounding times to the nearest minute. Text input consistency (iOS only) With the feature list of…
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Charles
Accessibility Improvements (iOS only) We’ve been using the map to help users find their nearest and dearest stops for a while now. Maps aren’t the most accessible way for some users to navigate so we’ve built a stop list to help with that. The stop list only appears when voice over is enabled on iOS…
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Bob
Journey redesign and times We have improved the journey screen, accessible through departure boards. Tabs at the top have been removed and the new screen has split map/list view. Journey times have been re-added to the list. These times are based on the timetable, and as such, might not always represent the true position of…
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Ada
New map icons We have added new map icons. The new icons are pin style and show the exact point of the stop location, which can be useful in some cases where increased accuracy is needed to distinguish between stops. Where bearings data is available, the direction of the stop is also shown as part…
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Live bus maps with vehicle tracking
Passenger now supports vehicle (eg bus and tram) tracking from sources such as SIRI-VM. Passenger apps show this tracking information as live positions of vehicles on an interactive map. Vehicles are associated with their line and route, showing useful onward journey information, as well as providing more context to estimated arrival times. This provides operators…
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Tangerine
Recently expired tickets For those of you with ticket inspections in operation, we have added a list of recently expired tickets so that users can demonstrate they have validity to travel after their ticket has expired but they are still travelling on the vehicle. The list is accessible from the settings menu and shows ticket activation, expiry…
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Strawberry
This update includes new multi-trip (carnet) tickets, updates to the ticket list, Wear 2.0 and Chrome Tabs for Android. We’ve also squashed a few bugs on both platforms. New multi-trip (carnet) tickets We have added support for multi-trip tickets, with an indicator showing the number of remaining trips. The active ticket display for carnet tickets is identical to that of…