We’re improving our journey planner to better align with how bus routes are planned by operators. As a result, we will no longer show journey plans that suggest passengers should board buses at stops which are designated in the TransXChange dataset specifically as alighting only stops.

Operators will not need to re-upload their network datasets to benefit from this change. We will continue to explore how this information can be used to improve the customer experience in other areas of the app and website.

This change will be released on Tuesday, December 5th 2023. For more information please contact your Customer Success Manager.