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Improving timetable usability on mobile web
To make it clearer to customers that they can change the direction, stops and date of a timetable when viewing on web using a mobile device, we will now show the timetable controls all the time, rather than requiring the customer to expand them first. Additionally, we have made visual updates to make it cleaner,…
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A more familiar timetable experience in Passenger Cloud
The timetable preview tools in Passenger Cloud are being updated to make navigation simpler and better reflect the experience of using timetables in the app and website. Accessing a timetable preview from the dataset page has been made simpler – users will now select directly from a list of services which also includes an operator…
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Improvements to the display of Network Changes and Disruptions on web
Following the recent release of planned network change notices, we’re updating the way we display network change and disruption notices on the line list and line details pages on web. The line list now displays each line as a card, making it clearer what notices are related to that line. Network changes are now displayed…
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Introducing the Journey detail screen in Passenger Cloud
To give more visibility on the specific journeys within a dataset and to aid with troubleshooting we have introduced a new Journey detail screen in Passenger Cloud. Available from the Timetable preview, Vehicle activity and Departure board screens, it shows the specific details of an individual journey, such as the line, direction, operator codes and…
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Improvements to ticket activation expiry
We are continuing to work on improving the information we display on tickets to make it easier for customers to quickly understand important ticket information. Last month, we released an update adding ‘Use before’ dates to tickets in a customer’s list of purchased tickets. Based on user feedback from that release we are now making…
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Featuring tickets outside of a category on websites and mobile
We are renaming the top-level ticket category from ‘Root level tickets’ to ‘Featured tickets’ in Passenger Cloud to better communicate the reasons why you may want to assign tickets to this category. Operators with more than a small number of tickets are encouraged to organise them by category because this helps end users find their…
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Enhanced job vacancy pages to support recruitment campaigns
To help with the recruitment of drivers and other roles, we are enhancing the fields and layout of job vacancy pages in the CMS to improve the application process. Job vacancy pages will now offer additional fields to represent the working location of the role, the closing date for applications, and a link to the…
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Improved navigation of planned network change notices in Passenger Cloud
To make it easier to find and manage existing network change notices in Passenger Cloud, we have added a summary of the affected lines to the table, as well as separating past changes into a dedicated tab. Adding a summary of lines to the table will assist in finding the correct change notice should it…
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Improvements to the app promotion page
We have been refreshing the design of the mobile app promotion page on operator websites to improve how well they promote mobile apps. To give customers the confidence they have installed the correct app on their mobile device we have made some changes to the top section of the page. It now shows three phone…
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Contactless Journeys PDF export
For operators with our Contactless Journeys capability, customers will soon be able to export the previous 30 days of their journeys and charges to a PDF. This will help them get an external copy of their charges so they can more easily submit expenses to their employer, amongst other uses. The PDF that is exported…
Releases
Technology updates from Passenger