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Changes to Travel Portal reporting in Passenger Cloud
We are going to release improvements to the two reports available in the Business Account section of Passenger Cloud, these are the Orders & Order Lines reports. This is to make it easier to see how different businesses are making use of the Travel Portal, improve reconciliation, and also demonstrate the value those businesses are…
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Improvements to network dataset uploads
We are introducing changes to network datasets in Passenger Cloud to make it clearer to operators when datasets are being imported, deleted, or pending import from the list of published and draft datasets. Any dataset that is being imported will be shown in the list of draft datasets, so that progress can be seen without…
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Promoting job vacancies on homepages and Google search
As part of our continued efforts to support recruitment activities across the industry, we’re releasing two new improvements to help you promote vacancies on your website and across the web at large – homepage banners and integration with Google job searches. Homepage promotional banners You can now create a banner to promote open vacancies directly…
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Adding ticket information to gift code emails
We’re pleased to be releasing a change that has been long requested that allows recipients of gifted tickets to know exactly which ticket they have been gifted. We are doing this by adding ticket information to the email that is sent to the gift code recipient. This email is sent when a customer purchases a…
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Improving timetable usability on mobile web
To make it clearer to customers that they can change the direction, stops and date of a timetable when viewing on web using a mobile device, we will now show the timetable controls all the time, rather than requiring the customer to expand them first. Additionally, we have made visual updates to make it cleaner,…
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A more familiar timetable experience in Passenger Cloud
The timetable preview tools in Passenger Cloud are being updated to make navigation simpler and better reflect the experience of using timetables in the app and website. Accessing a timetable preview from the dataset page has been made simpler – users will now select directly from a list of services which also includes an operator…
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Improvements to the display of Network Changes and Disruptions on web
Following the recent release of planned network change notices, we’re updating the way we display network change and disruption notices on the line list and line details pages on web. The line list now displays each line as a card, making it clearer what notices are related to that line. Network changes are now displayed…
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Introducing the Journey detail screen in Passenger Cloud
To give more visibility on the specific journeys within a dataset and to aid with troubleshooting we have introduced a new Journey detail screen in Passenger Cloud. Available from the Timetable preview, Vehicle activity and Departure board screens, it shows the specific details of an individual journey, such as the line, direction, operator codes and…
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Improvements to ticket activation expiry
We are continuing to work on improving the information we display on tickets to make it easier for customers to quickly understand important ticket information. Last month, we released an update adding ‘Use before’ dates to tickets in a customer’s list of purchased tickets. Based on user feedback from that release we are now making…
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Featuring tickets outside of a category on websites and mobile
We are renaming the top-level ticket category from ‘Root level tickets’ to ‘Featured tickets’ in Passenger Cloud to better communicate the reasons why you may want to assign tickets to this category. Operators with more than a small number of tickets are encouraged to organise them by category because this helps end users find their…
Releases
Technology updates from Passenger