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Customising activation expiry on tickets and supporting the Bus Fare Cap Grant scheme
We are adding the ability to customise the activation expiry period for tickets so that operators can accommodate the changing travel habits of their customers. For example, this will enable flexible carnets, and support time-based marketing initiatives promoting certain tickets. This release also means that operators who are participating in the DfT backed Bus Fare…
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Updates to legacy mobile device support
We’re constantly striving to make the most of the Android and iOS platforms for delivering accessible, timely information and secure mobile ticketing to those that need it. This means keeping pace with Apple and Google’s best practices and their requirements for publishing apps. Apps that still support very old devices aren’t able to make use…
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Populating branded line names for disruptions in Passenger Cloud
To help save time for operator staff and promote consistency we are going to start including the line brand name in the line alert disruption tool in Passenger Cloud. This means that line brand names will display in the options list of lines affected and also in the fields that get populated when using the…
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Changes to Travel Portal reporting in Passenger Cloud
We are going to release improvements to the two reports available in the Business Account section of Passenger Cloud, these are the Orders & Order Lines reports. This is to make it easier to see how different businesses are making use of the Travel Portal, improve reconciliation, and also demonstrate the value those businesses are…
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Improvements to network dataset uploads
We are introducing changes to network datasets in Passenger Cloud to make it clearer to operators when datasets are being imported, deleted, or pending import from the list of published and draft datasets. Any dataset that is being imported will be shown in the list of draft datasets, so that progress can be seen without…
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Promoting job vacancies on homepages and Google search
As part of our continued efforts to support recruitment activities across the industry, we’re releasing two new improvements to help you promote vacancies on your website and across the web at large – homepage banners and integration with Google job searches. Homepage promotional banners You can now create a banner to promote open vacancies directly…
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Adding ticket information to gift code emails
We’re pleased to be releasing a change that has been long requested that allows recipients of gifted tickets to know exactly which ticket they have been gifted. We are doing this by adding ticket information to the email that is sent to the gift code recipient. This email is sent when a customer purchases a…
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Improving timetable usability on mobile web
To make it clearer to customers that they can change the direction, stops and date of a timetable when viewing on web using a mobile device, we will now show the timetable controls all the time, rather than requiring the customer to expand them first. Additionally, we have made visual updates to make it cleaner,…
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A more familiar timetable experience in Passenger Cloud
The timetable preview tools in Passenger Cloud are being updated to make navigation simpler and better reflect the experience of using timetables in the app and website. Accessing a timetable preview from the dataset page has been made simpler – users will now select directly from a list of services which also includes an operator…
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Improvements to the display of Network Changes and Disruptions on web
Following the recent release of planned network change notices, we’re updating the way we display network change and disruption notices on the line list and line details pages on web. The line list now displays each line as a card, making it clearer what notices are related to that line. Network changes are now displayed…
Releases
Technology updates from Passenger