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Quince
Android O updates Android is getting a new operating system update, with new features available for developers. We have made the following changes to the Passenger app. Quince release is Android-only. Widget prompts We have added in-app widget prompts, allowing you to add widgets for your favourites and tickets easily. The prompt appears when a…
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Pineapple
Updated active ticket view We have updated the active ticket view to make it clearer for the drivers, increasing the boarding speed. Coverage can be displayed in selected colours (configurable through Passenger Cloud). It also has a repeating pattern in the background. We are no longer displaying the title of the page, as this has…
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Orange – CO2 Updates
Improved information about CO2 saved We have improved information about CO2 saved by taking a journey in Journey Planner to give you better comparisons. New comparisons are easier to understand and have some new images. Release notes • Improved information about CO2 saved by taking a journey in Journey Planner• Bug fixes for destination notifications…
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Passenger Cloud: Device management and blocking
Introduces a section in Ticketing allowing customer support staff to manage a customer’s devices. This includes listing the user’s devices and, from that, listing the any other users who have access to the device. Devices can be blocked, preventing tickets from being purchased or activated on them. The presence of a blocked device that the…
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Orange
Add payment card screen design update We have improved the design of the ‘add a payment card’ screen to help you to enter your credit/debit card details correctly. A few customers have fed back about declined payments which have been caused by an incorrect postcode being entered. To make it clearer that the billing postcode, where the payment card is…
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Passenger Cloud dataset management updates
We’ve made it easier to see which datasets have expired or don’t start until a future date.
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Passenger Cloud: Dataset management updates
Datasets now show if any stops do not include valid locations and provide guidance on how to resolve this Improved TransXChange import, including initial support for TransXChange version 2.4. Note: Some parts of version 2.4 may not be supported.
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Nectarine
Group ticket Improvements We have improved the layout of group tickets, so you can travel easily with your friends and family. The new design allows the driver to check your ticket quicker, reducing boarding time, and letting you to reach your destination without delays. Flexible tickets We have added a new ticket type, which allows you…
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Passenger Cloud ticketing updates
Staff managers can now see the roles that their staff have. This makes it easier to see what staff can access and to request changes to staff roles. Customer support supervisors can now disable a customer’s tickets. Supervisors have always been able to refund tickets but now they can disable tickets without the payment being…
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Melon – ticket updates
Ticket Validity We have added an additional check for ticket validity. The app will refresh the ticket while the ticket is displayed, so the ticket will only be shown on one device at a time.
