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Integration with INIT COPILOTpc
Following on from being able to download boarding codes to Excel, the Passenger team have now made downloads available directly for INIT’s COPILOTpc on-board computer which powers paper-ticketing, smart card and other systems on the vehicle. Since launching mobile ticketing, having the day’s boarding code readily available on ticket machines has proved invaluable. Drivers find it easier to check it against the…
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Staff Access to Boarding Codes
Customer support staff now have access to current and upcoming boarding codes used in ticketing from within their Passenger dashboard.
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Timetable grouping
We’ve added timetable groupings to the apps. This should make it easier for users to find journeys that have similar routes on different timetables.
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Zone-based tickets
Zone-based tickets are now available – e.g. ‘1a, 1b, 1c’.
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Juniper
New Security Enhancements Heartbeat “Heartbeat” – the app will soon require connection at regular intervals to validate the tickets on a device. This ensures that any tickets which have been removed from an account by customer service agents will not be usable offline after a short time period. This provides additional security in the case of compromised credentials or…
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Search improvements
We’ve overhauled searching for locations and bus stops throughout the apps to produce much better results
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Imbe
Favourite Timetables Access your favourite timetables quicker. Expired Ticket View The app will give you an option to get a new ticket straight away after the old one expires. Other Increased the duration errors are displayed for Email is transferred between login, register and password recovery screens, saving the user retyping it Gave user feedback…
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Honeydew
Explore The map will centre on your location if GPS is enabled, otherwise we focus on the city centre. Zooming and panning reveals more of the map along with more stops in your area. Tapping on a stop will give you three options: departures, get me here and show destinations. Tapping ‘DEPARTURES’ will take you…
Releases
Technology updates from Passenger