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Searching by postcode
Postcodes are now available to search for inside of apps and web widgets. This will help passengers find a location that they perhaps only have a postcode for. You can also use postcodes on journey plans, to plan between any combination of a stop, place, locality, postcode, or a dropped pin. Postcode datasets are normally…
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Tracking buses in real time on the web
We’ve added the ability to display Live Buses on maps on our web widgets, matching our mobile apps. This means passengers can now see in near-real time the location of buses, so they can be at a stop in time to board, or track their movements across a journey. Live Buses will only be available…
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Increased control for timetable descriptions
Up until now we have automatically generated timetable descriptions, origins, destinations and vias from imported TransXChange data. This has been in keeping with our approach to ensure that the data published on the web and in apps is the same as it appears in other systems, such as ETM and real time systems. We have seen some specific use cases over…
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Helping users find the right stop on the web
We’re happy to announce the release of an update to our Web app, focused on helping users identify stops. These changes include: Stand Identifiers When browsing the Explore map or viewing a departure board, users can now see a stand identifier if that is included in the dataset. Stop Bearings When browsing the Explore map, stops now…
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Disruption alert update to Passenger Cloud
Many of our operators have already been using our disruptions feature to manage communications about updates to their services. Passenger Cloud users have the ability to add a Network, Line or Stop disruption and then use this across both apps and websites. Thanks to your feedback, we’ve deployed new updates and further enhancements to disruption management. Key Updates Social…
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Special offers for users on the web
We’ve added the ability to include special offers on the ‘Things to Do’ page, alongside existing content types ‘Events’ and ‘Attractions’. ‘Offers’ are discounts you’ve arranged with businesses and aimed at customers who have a valid ticket, e.g. at a restaurant or tourist attraction. You can add them by selecting ‘Offer’ when adding content in Passenger Content (our…
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Passenger Cloud user interface update
Passenger Cloud has been updated with a new look. As well as a visual refresh, we’ve added new features to make regular tasks easier to perform; including customer support, network updates, and managing tickets. Key updates Sidebar A new sidebar has been added to pages, designed to assist with navigating and getting things done in the different areas of Passenger…
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Douglas
Journey planner time consistency We’ve altered how we calculate walking duration and overall duration of journey plans on both platforms. In an effort to ensure users don’t miss their bus, we now always round times in the journey planner up to the next full minute, instead of rounding times to the nearest minute. Text input consistency (iOS only) With the feature list of…
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Charles
Accessibility Improvements (iOS only) We’ve been using the map to help users find their nearest and dearest stops for a while now. Maps aren’t the most accessible way for some users to navigate so we’ve built a stop list to help with that. The stop list only appears when voice over is enabled on iOS…
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Bob
Journey redesign and times We have improved the journey screen, accessible through departure boards. Tabs at the top have been removed and the new screen has split map/list view. Journey times have been re-added to the list. These times are based on the timetable, and as such, might not always represent the true position of…
Releases
Technology updates from Passenger