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Passenger websites – improved SEO and link sharing to social with Open Graph tags
Social link sharing improvementsIn response to feedback from operators, the Passenger team has improved link previews when shared via social media. Custom meta data and Open Graph tags have now been added to pages, based on the content of that page. As such, Passenger website links shared to social media are much improved and display…
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Edna
This next update surfaces your service updates in other areas of the app where it is helpful for users.
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Improving options and consistency of featured images
We’re making changes to images on the web to give greater flexibility when displaying them. Images inside of content We’re adding the ability to add an image in the body content of Pages and Articles. By switching to ‘Rich HTML’, you’ll see the option to add an image at the top of the editor when…
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App service updates direct from Passenger Cloud
Currently apps rely on operator Twitter feeds for service updates. Displaying tweets in the app requires us to request them from Twitter’s API, which can be slow, especially at times of high traffic. When the weather takes a turn for the worst and everyone is trying to find out whether your services are running is one…
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Improved content discovery on websites
We’re rolling out some important updates to the CMS of Passenger Cloud, to enable editors greater control of how content associates and displays to users browsing the web. This release will be rolled out to all operator websites. Relevant events added to attractions When viewing an attraction page, you’ll now be able to see any events that…
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Individual journey view on websites
The journey view is enabled on Passenger websites, enabling users to view a single journey on the website. This screen is accessed by tapping on a departure from the departure board, similar to how this already works on Android and iOS apps. Additionally, this view will also track buses in real-time along the route if you have the Live…
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Douglas – Checkout process updates
The next update to the iOS Passenger apps will remove the password confirmation step from the checkout process. Users regularly forget passwords, which prevents them from purchasing a ticket quickly. This represents a barrier to entry which results in a decrease in users completing the checkout process. By removing the password confirmation step we expect…
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Searching by postcode
Postcodes are now available to search for inside of apps and web widgets. This will help passengers find a location that they perhaps only have a postcode for. You can also use postcodes on journey plans, to plan between any combination of a stop, place, locality, postcode, or a dropped pin. Postcode datasets are normally…
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Tracking buses in real time on the web
We’ve added the ability to display Live Buses on maps on our web widgets, matching our mobile apps. This means passengers can now see in near-real time the location of buses, so they can be at a stop in time to board, or track their movements across a journey. Live Buses will only be available…
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Increased control for timetable descriptions
Up until now we have automatically generated timetable descriptions, origins, destinations and vias from imported TransXChange data. This has been in keeping with our approach to ensure that the data published on the web and in apps is the same as it appears in other systems, such as ETM and real time systems. We have seen some specific use cases over…