-
Grace
Passenger’s Grace release introduces a number of new features to our iOS and Android apps. You can find some of the key features below, followed by a deeper dive into each of the new updates. Key features in Grace Google Pay: Android customers can now purchase mobile tickets using Google Pay Get going faster! QR…
-
Search for stops using plate codes
SummaryUsers can now easily search for and locate bus stops using assigned NaPTAN ‘plate codes’ with Passenger Apps, Websites, Voice, Kiosks and Cloud. BackgroundNaPTAN assigns plate codes to some stops in its database. Plate codes are identifiers that are unique to an area, which can also sometimes be found printed on bus stop signs. Plate codes usually comprise part of the…
-
Support for TransXChange’s Dynamic Destination Display
We’ve added support for TransXChange’s dynamic destination display, making it easier for passengers to understand where their bus is currently heading with more up-to-date information. Dynamic destination display enables departure information sources to show different destinations depending on where a bus is situated along its route. This is particularly useful for circular routes, for instance, where…
-
Easily promote apps on operator websites
Operators with apps powered by Passenger can now receive quick-and-easy web pages to promote the app and the features of the Passenger app ecosystem. This new page automatically pulls text and screenshots from the app store. This information is presented cleanly and accessibly on any browser, inviting those using the website to also try out…
-
Updating customer email addresses and removing customer accounts without Help Desk support
Operator customer support teams can now change the email address of a customer or remove a customer’s account directly, without needing to raise a ticket with the Passenger Help Desk. This is useful if a customer wants to move their mobile tickets from one email address to a new one (e.g. from a university email to a…
-
Live Buses Discoverability and other improvements
Live Buses improvementsFrank brings increased ‘discoverability’ to the Live Buses feature on mobile. Operators who have this module enabled will find it directly available from the Explore screen, where users can now show live buses and the routes they take without needing to choose a stop first. The improvement makes use of Favourites to reduce…
-
Passenger websites – improved SEO and link sharing to social with Open Graph tags
Social link sharing improvementsIn response to feedback from operators, the Passenger team has improved link previews when shared via social media. Custom meta data and Open Graph tags have now been added to pages, based on the content of that page. As such, Passenger website links shared to social media are much improved and display…
-
Edna
This next update surfaces your service updates in other areas of the app where it is helpful for users.
-
Improving options and consistency of featured images
We’re making changes to images on the web to give greater flexibility when displaying them. Images inside of content We’re adding the ability to add an image in the body content of Pages and Articles. By switching to ‘Rich HTML’, you’ll see the option to add an image at the top of the editor when…
-
App service updates direct from Passenger Cloud
Currently apps rely on operator Twitter feeds for service updates. Displaying tweets in the app requires us to request them from Twitter’s API, which can be slow, especially at times of high traffic. When the weather takes a turn for the worst and everyone is trying to find out whether your services are running is one…
Releases
Technology updates from Passenger