-
Initial support for cancellations via SIRI-SM feeds for departure boards
Continuing our commitment to ensuring passengers have the most accurate real time information when travelling, we are implementing support for two methods of cancelling visits in real time stop monitoring feeds for departure boards only. Using these methods will: Reduce the impact of cancellations not being entered in a timely manner into Passenger Cloud Give…
-
App download links for sites without web to mobile ticketing
Premium websites that don’t have web to mobile ticketing enabled will soon direct users to purchase tickets in the respective app. When browsing tickets, a “How to buy this ticket” button will be displayed next to the listing. Tapping this will reveal app download links to direct users to the app to make a purchase.…
-
Improved layout of line descriptions
Recently we communicated our intent to improve and align the display of line descriptions across websites and apps. Following feedback, Operators will be given access to a new Detail field for Lines in Passenger Cloud. This can be used to enter ‘via’ information or other detail that is not suited to the Description field. Additional…
-
Displaying real time arrivals in Journey Planner
Continuing our commitment to ensuring passengers have access to the most accurate information when travelling, we now use real time stop information in the Journey Planner to display expected arrival times for each segment of the journey. When generating a journey, we cross-reference the real time information we are supplied via SIRI-SM, and display that…
-
Improved Fleet List map performance
We’ve made improvements to the Fleet List map to improve performance. At low zoom levels, with many vehicles visible, the map will display each vehicle as a simple circle, to maintain performance in the users’ browser. At high zoom levels, with few vehicles visible, each vehicle will display as a detailed icon, displaying bearing (if…
-
Website ticket purchase coverage filter
To help users more easily find a ticket on operator websites, the coverage filter in the mobile tickets listing will now be grouped into 3 types. These types are:1. Area – displayed as Tickets by area2. Academic – displayed as School & college tickets3. Service – displayed as Tickets for specific routes If the operator does…
-
Real-time journey planning – Journey cancellations
Continuing a series of changes designed to make it quicker for operators to reflect changes in schedules across web and mobile, we now remove cancelled journeys from the journey planner results. This helps to ensure that your passengers are not given incorrect information. As the risk of staff shortages continues, the cancellation of individual journeys…
-
Consistent multi-operator handling
Some Premium customers have network lines spanning multiple operators. To ensure this is communicated more accurately, we are changing the configuration of Premium apps and websites for those customers to display the names of the relevant operators of each line within the line list. Network operators are initially defined by TransXChange, and are managed within…
-
Ticket availability for Business Accounts in the Travel Portal
Managing ticket availability for Business accounts in the Travel Portal has been made easier. The interface has been improved to help you clarify and chose which tickets are available to a Business Account – either all of the tickets available in the Travel Portal or a specific selection. Additionally, the business accounts listing page now…
-
Improvements to ticket selection for discount codes
Passenger Cloud now has a clearer method for selecting which tickets should apply to a discount code. When creating a new discount code you will now be presented with 2 distinct steps: – 1) Configure the code itself 2) Via a new interface, specify which tickets should apply to the discount code. This can either…
Releases
Technology updates from Passenger