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Adding related content to Section Hubs
Section Hubs on websites are pages that display multiple items in one place. We’re adding a new feature to Section Hubs to add the display of Related Content below the main content. This is a useful way to direct users to different hubs, extra content, or content that’s not quite important enough to be in…
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Changes to payment success screens
Payment success screens have been updated to give app users a better overview of the ticket they have just purchased. A product info card has been added to display: The ticket title Operator name Final purchase amount Payment receipt email confirmation. These changes will give users more visibility of important purchase details, and confidence in…
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Improving page previews on web
We’ve made improvements to how page previews display on the web, to increase accessibility and performance. This affects previews for Pages, Articles, Events and Attractions. Following the guidance provided by the Web Content Accessibility Guidelines (WCAG) 2.1, preview titles will now be underlined by default, with the colour following any existing page design. Additionally, the…
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Making embedded videos automatically responsive
We have released an update for Premium websites that will automatically display videos at the correct width and height based on the available space. This update requires Javascript, so will only activate if the user has this turned on in their browser. This works for embedded videos from YouTube, Vimeo or Facebook added via Passenger…
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Introducing discount codes
Operators are now able to offer discount codes to their users to provide a percentage or monetary discount off any ticket available for sale. Customers simply enter a discount code during checkout, and if eligible, the discount will be applied to the ticket price. Managed within Passenger Cloud under the Tickets section, discount codes have the following features: Create reusable…
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Enhanced User Security with Account Activation
We are rolling out account activation for user accounts to improve security and to support some upcoming features, such as checking discount code eligibility. Activation will only be required for specific upcoming features, otherwise, functionality remains the same. As part of the sign-up process, new users will be advised to activate their account by confirming…
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Cancelling journeys at short notice in Passenger Cloud
Following a successful trial, we are rolling out the ability to manually cancel an individual journey in Passenger Cloud. This will then remove that journey from the departure board. At the current time, the risk of staff shortages following COVID Track and Trace isolation requests mean that journeys may be cancelled at very short notice.…
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Using Precise Location on iOS
To give your users choices for data sharing, we now support the option to switch off Precise Location sharing within the iOS app. The precise location toggle is a feature introduced in iOS 14 that allows the user to chose the precision of the location information shared with apps. By turning off Precise Location, the…
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Improved usability via iOS Dynamic Type and VoiceOver
The iOS app will soon support the users Dynamic Type preference, displaying larger or smaller text depending on the preference set. This helps users who need large text for readability, while also accommodating those who can read smaller text, allowing more information to appear on the screen. The user can set their size preference in…
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Vehicle Monitoring Management in Passenger Cloud
We’ve made some improvements to the management of vehicle monitoring subscriptions in Passenger Cloud. Vehicle monitoring subscription in Passenger Cloud, displaying matched/unmatched counts and a re-subscribe button. Operators can now trigger re-subscriptions to their vehicle monitoring feeds, where supported by the SIRI supplier. When would operators need to re-subscribe? Some SIRI suppliers require re-subscription to…
Releases
Technology updates from Passenger