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Displaying real time arrivals in Journey Planner
Continuing our commitment to ensuring passengers have access to the most accurate information when travelling, we now use real time stop information in the Journey Planner to display expected arrival times for each segment of the journey. When generating a journey, we cross-reference the real time information we are supplied via SIRI-SM, and display that…
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Improved Fleet List map performance
We’ve made improvements to the Fleet List map to improve performance. At low zoom levels, with many vehicles visible, the map will display each vehicle as a simple circle, to maintain performance in the users’ browser. At high zoom levels, with few vehicles visible, each vehicle will display as a detailed icon, displaying bearing (if…
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Website ticket purchase coverage filter
To help users more easily find a ticket on operator websites, the coverage filter in the mobile tickets listing will now be grouped into 3 types. These types are:1. Area – displayed as Tickets by area2. Academic – displayed as School & college tickets3. Service – displayed as Tickets for specific routes If the operator does…
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Real-time journey planning – Journey cancellations
Continuing a series of changes designed to make it quicker for operators to reflect changes in schedules across web and mobile, we now remove cancelled journeys from the journey planner results. This helps to ensure that your passengers are not given incorrect information. As the risk of staff shortages continues, the cancellation of individual journeys…
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Consistent multi-operator handling
Some Premium customers have network lines spanning multiple operators. To ensure this is communicated more accurately, we are changing the configuration of Premium apps and websites for those customers to display the names of the relevant operators of each line within the line list. Network operators are initially defined by TransXChange, and are managed within…
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Ticket availability for Business Accounts in the Travel Portal
Managing ticket availability for Business accounts in the Travel Portal has been made easier. The interface has been improved to help you clarify and chose which tickets are available to a Business Account – either all of the tickets available in the Travel Portal or a specific selection. Additionally, the business accounts listing page now…
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Improvements to ticket selection for discount codes
Passenger Cloud now has a clearer method for selecting which tickets should apply to a discount code. When creating a new discount code you will now be presented with 2 distinct steps: – 1) Configure the code itself 2) Via a new interface, specify which tickets should apply to the discount code. This can either…
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Displaying Related Content on the Service Listing page
You are now able to display Related Content on the Service Listing page by adding it in Passenger Content. Related Content is a useful way to direct users to different content related to the Services available. These related items will display in the sidebar (on desktop) and at the bottom of the page (on mobile),…
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Ensuring consistent line descriptions across websites and apps
UPDATE – As of 6 Oct 2021 and following feedback from operators, we are reviewing our published plans for ensuring consistent line descriptions across Passenger websites and apps. We would like to reassure operators that no changes will be made until we have conducted further research. We will contact operators once we have further information.…
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Displaying email confirmation status in Passenger Cloud
Passenger Cloud now displays the confirmation status of a user’s email address at a glance. The email address status shows whether a user has confirmed they are the owner of the email address used during registration. Confirmation is completed by the user clicking on a link sent to them by email, and then a button…
Releases
Technology updates from Passenger