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Improving ticket scanning reliability and speed
To improve the reliability and speed of scanning a ticket, we have improved the screen behaviour when displaying a ticket on mobile devices. This will ensure that the device is ready to be scanned when required. There will be two specific changes in the next release: The brightness of the ticket screen will automatically set…
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Resolving SIRI-VM data matching errors in Passenger Cloud
To enable operator staff to more easily spot and resolve data issues from vehicle monitoring feeds, we now display all vehicle activity sent from SIRI-VM feeds in Passenger Cloud. This is shown in the Vehicle Activity table on the Vehicle monitoring subscription page. When unmatched activity is detected in the vehicle activity data, a warning…
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Cancel a Journey user interface styling
The Cancel a Journey page within Passenger Cloud is being given a new styling that will make cancelling journeys quicker. Previously, a drop-down was used to select a journey by start time. Following this change, a filterable table with more information and select buttons will be shown. This reduces the number of clicks required to…
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Initial support for cancellations via SIRI-SM feeds for departure boards
Continuing our commitment to ensuring passengers have the most accurate real time information when travelling, we are implementing support for two methods of cancelling visits in real time stop monitoring feeds for departure boards only. Using these methods will: Reduce the impact of cancellations not being entered in a timely manner into Passenger Cloud Give…
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App download links for sites without web to mobile ticketing
Premium websites that don’t have web to mobile ticketing enabled will soon direct users to purchase tickets in the respective app. When browsing tickets, a “How to buy this ticket” button will be displayed next to the listing. Tapping this will reveal app download links to direct users to the app to make a purchase.…
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Improved layout of line descriptions
Recently we communicated our intent to improve and align the display of line descriptions across websites and apps. Following feedback, Operators will be given access to a new Detail field for Lines in Passenger Cloud. This can be used to enter ‘via’ information or other detail that is not suited to the Description field. Additional…
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Displaying real time arrivals in Journey Planner
Continuing our commitment to ensuring passengers have access to the most accurate information when travelling, we now use real time stop information in the Journey Planner to display expected arrival times for each segment of the journey. When generating a journey, we cross-reference the real time information we are supplied via SIRI-SM, and display that…
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Improved Fleet List map performance
We’ve made improvements to the Fleet List map to improve performance. At low zoom levels, with many vehicles visible, the map will display each vehicle as a simple circle, to maintain performance in the users’ browser. At high zoom levels, with few vehicles visible, each vehicle will display as a detailed icon, displaying bearing (if…
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Website ticket purchase coverage filter
To help users more easily find a ticket on operator websites, the coverage filter in the mobile tickets listing will now be grouped into 3 types. These types are:1. Area – displayed as Tickets by area2. Academic – displayed as School & college tickets3. Service – displayed as Tickets for specific routes If the operator does…
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Real-time journey planning – Journey cancellations
Continuing a series of changes designed to make it quicker for operators to reflect changes in schedules across web and mobile, we now remove cancelled journeys from the journey planner results. This helps to ensure that your passengers are not given incorrect information. As the risk of staff shortages continues, the cancellation of individual journeys…
Releases
Technology updates from Passenger