Category: Web apps
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Improvements to the layout on app promotional pages
Continuing our phased update of the app promotional pages, which started with our recent overhaul of screenshots, we’re making further improvements for all Premium operators that have a Passenger app and website. To ensure the purpose of the page is clear, we’re moving the app screenshot preview to the top and ensuring the links to the…
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Enabling geolocation for all maps on websites
We have enabled Geolocation on all web maps. This brings all interactive maps in line with the Explore map, where this was already available. Geolocation allows users to quickly locate themselves on a map, helping them orient themselves when viewing information about their local area. Users can geolocate themselves by tapping the target icon in…
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Occupancy level description updates
Following the easing of restrictions across the country, we have updated the descriptions of occupancy levels users see on apps and websites to reflect the experience that the passenger is likely to have if they use that vehicle or visit that stop (web only). Example of vehicle occupancy descriptions. These changes will remain in place…
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Changes to the device preview on app promotional pages
We’re making updates to the screenshots on Premium app promotional pages. Previously, we showed screenshots in device-specific frames. However, due to the quickly-changing nature of mobile devices, these frames have fallen out of date. We’ll now display screenshots of the app in a responsive device frame, to allow for greater flexibility when screen sizes change…
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E-Scooters added to Bike Share
Our bike share integration system now includes support for e-Scooters. Passenger websites and apps with Beryl bike-share integration now show Beryl e-Scooter locations and bays alongside available bikes. Beryl e-Scooters was launched earlier this year as part of a trial run by the Department for Transport (DfT), to understand how they can safely and efficiently…
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Destination information available on individual vehicles
Our live vehicle tracking systems can now display a vehicle’s destination, making it easier for users to see where a vehicle is heading at a glance. The destination will be displayed under the route name of the vehicle. A screenshot on iPhone of the vehicle information view showing destination enabled This new destination information will…
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Removing Internet Explorer support on websites
At Passenger, we’re constantly striving to make the most of the web as an accessible platform for delivering timely information to those that need it. Fast, secure websites should be the norm rather than the exception. Our blog post from last year explains our initial plans to stop supporting Internet Explorer. We will stop supporting…
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Simplifying Contact pages for websites
We’re making changes to contact pages on Premium websites. Website editors will now be able to make updates without needing to ask our Help Desk team. As opening times of both your telephone helplines and travel shops have been changing during the pandemic, we have seen a dramatic increase in requests to our own Help…
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Displaying your fleet information on web
Building on our enhanced vehicle information system, we have created an optional new page for websites that provides customers with an interactive overview of your fleet. This page displays the same vehicle information from Passenger Cloud that is used in live tracking, but displayed as a complete fleet. This new page aims to help website…
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Coverage types
We will soon be allocating a ‘type’ to ticket coverages. This will allow you to categorise your coverages by: Area – for tickets that cover a particular geographical area Service – for tickets that are assigned to specific services Academic – for tickets that are related to schools, colleges or universities While this has no…