Category: Web apps
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Improving timetable usability on mobile web
To make it clearer to customers that they can change the direction, stops and date of a timetable when viewing on web using a mobile device, we will now show the timetable controls all the time, rather than requiring the customer to expand them first. Additionally, we have made visual updates to make it cleaner,…
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Improvements to the display of Network Changes and Disruptions on web
Following the recent release of planned network change notices, we’re updating the way we display network change and disruption notices on the line list and line details pages on web. The line list now displays each line as a card, making it clearer what notices are related to that line. Network changes are now displayed…
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Improvements to ticket activation expiry
We are continuing to work on improving the information we display on tickets to make it easier for customers to quickly understand important ticket information. Last month, we released an update adding ‘Use before’ dates to tickets in a customer’s list of purchased tickets. Based on user feedback from that release we are now making…
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Enhanced job vacancy pages to support recruitment campaigns
To help with the recruitment of drivers and other roles, we are enhancing the fields and layout of job vacancy pages in the CMS to improve the application process. Job vacancy pages will now offer additional fields to represent the working location of the role, the closing date for applications, and a link to the…
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Improvements to the app promotion page
We have been refreshing the design of the mobile app promotion page on operator websites to improve how well they promote mobile apps. To give customers the confidence they have installed the correct app on their mobile device we have made some changes to the top section of the page. It now shows three phone…
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Contactless Journeys PDF export
For operators with our Contactless Journeys capability, customers will soon be able to export the previous 30 days of their journeys and charges to a PDF. This will help them get an external copy of their charges so they can more easily submit expenses to their employer, amongst other uses. The PDF that is exported…
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Extending the notice period for planned network changes
To give passengers increased opportunity to learn about planned changes to services that may affect their future travel plans, we are extending the period that we start displaying the change notice from 7 days to 14 days prior to the change start date. The update will be released next Wednesday, 21 September 2022. Read more…
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Expanding micromobility support with Superpedestrian
We have successfully integrated micromobility provider Superpedestrian to the Passenger platform alongside existing providers Beryl, nextbike and Co Bikes. Micromobility integration allows riders to see the location and availability of vehicles and stations in the journey planning maps across web and mobile to assist in travel decisions and promote active travel options. Our continued investment…
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Improvements to line branding display on web timetables
To make it easier for customers to associate a line logo visually with other sources of information, we have updated the line headers on the timetable pages on operator websites. On desktop, we will show line branding on the left-hand side as a visual anchor, if provided. When viewing on mobile, we will now always…
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Communicating planned network changes
To give customers advanced notice and ensure they do not miss important changes that affect their journey planning, we will launch an improved user experience for communicating planned network changes across the apps and websites on the 31st of August 2022. The new module allows operators to display customised notices for planned network changes alongside…