Category: Web apps
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Coronavirus – Special measures and optional updates
This email includes three optional steps we’ve put in place to help you deliver services to your customers during the Coronavirus health emergency: Ability to Pause Activated Tickets Temporary removal of “Things to Do” and “Rewards” listings Network Alert and current information Please read the following carefully and confirm how you would like to proceed.…
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Displaying Network Alerts on every page of the website
We have released an update that displays current Network Alerts on every page of operator websites. If you fill out the ‘Link’ field when editing the Network Alert, it will be included in the ‘Show details’ link on the website. If multiple Network Alerts are published, users will be directed to your Service Updates page.
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Coronavirus – Communication via websites and apps
Reviewing the evolving situation regarding COVID-19, and anticipating changes to your normal operations, we are putting measures in place to help you keep your customers informed. There are a number of actions you may wish to consider implementing, intended to help your customers quickly find the information they need. Add a “Coronavirus update” page to…
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Improved asset download buttons
We’ve made improvements to download buttons for line assets on Timetable pages. Improved labels On websites where linked lines are displayed as one page, we will show asset downloads with a title that includes every linked line. On websites where linked lines are displayed on separate pages, the label remains the same and displays the…
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Active Travel on web
With millions of fitness trackers and smartwatches in use the length and breadth of the UK, people are more conscious than ever of reaching our recommended 10,000 daily steps. For bus operators, ‘Active travel’ is a great opportunity to tap into this national narrative. Public transport has a huge part to play because every journey…
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Contextual service updates for stops on web
We’ve added service update alerts to the Explore map and Stop Departure pages, bringing websites in line with Passenger apps. Users can now see if there are any alerts affecting a stop or the lines that serve it. They can click through to see full details of all the alerts affecting a stop.
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Improvements to the Journey Planner on web
We’ve made improvements to our Journey Planner on web. Past JourneysIf a user accidentally makes a search for a journey in the past, we’ll notify them and include a link to bring them to the present time. Arrive byUsers on the web can now choose to make a journey plan to arrive by a certain…
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Informing users if they’re viewing a timetable in the past
If a user is viewing a timetable for a date in the past, we now show a banner that informs them. We also provide a button to ‘View today’s timetable’.
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Map Style Update
We’re upgrading the map styling engine that we use on the web. The benefits of this change include: A more refined and modern map style Sharp and focused map styles at any scale on any size device In addition to this, once the rollout has been completed we will be able to reduce the visual…
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Enhanced Timetables for the Web
We are preparing a small update for Timetables, aimed at improving the user experience when accessing these on the web. This will be rolled out over the next few weeks. This affects: Desktop users on Passenger websites. Any user with JavaScript disabled on their desktop browser. This includes the following improvements: Upgraded controls on desktop…