We are rolling out account activation for user accounts to improve security and to support some upcoming features, such as checking discount code eligibility. Activation will only be required for specific upcoming features, otherwise, functionality remains the same.

As part of the sign-up process, new users will be advised to activate their account by confirming the email address they have provided, via a link sent to the email address.

Existing users will be asked to activate their account if they attempt to use a feature that requires activation – where they will be informed and sent the activation email.

Additionally, we will automatically activate an account if a user has successfully completed a password reset, as that also confirms the email address is valid and in use.

Activation simply requires the user to click a link in an activation email, following the best practice used across the industry for this activity. Once activated, the account will be able to use all features of the platform.

If you have any questions at all, please get in touch.