To support scenarios where it is beneficial to limit the sales of fixed-date tickets, we now allow operators to set a limit on the number available.

For example, if there are capacity limitations on a particular service, such as a school route, an operator can set the number of tickets available to the number of seats available. Or, to support a marketing campaign an operator can create a ticket at a special price but limit to a specific number of purchases.

When the set number of tickets has been sold, the ticket will be automatically removed from sale to prevent further purchase. 

Previously, such scenarios were only possible by manually monitoring the ticket numbers sold and moving the ticket to unavailable when it reaches a threshold. With this change, operators can now enter the total for the number of tickets available for sale when setting up a new fixed-date ticket.

We’ve added a checkbox to the ticket creation page to indicate you want to apply a limit to the tickets available for sale, and a field to input the amount.

Once set up, you will be able to monitor the number of tickets available in the ticket detail screen.

For more information on how to use this new feature, please consult the Help Desk guide.

This change will be made available on 31st July 2024. For any questions, please contact your Customer Success Manager.