We are changing the description text that is sent to Stripe for subscription payments so that operators can see which ticket products these payments relate to.

At the moment a default description is used for subscription payments, which makes it difficult to relate payments back to ticket products using an export of payment data from Stripe.

The new payment descriptions for subscriptions will be based on the following convention:

• For renewals: Subscription (renewal) – Ticket name (ref), e.g “Subscription (renewal) – Full Network – 28 Day (FNDM)”
• For new subscriptions: Subscription (new) – Ticket name (ref), e.g “Subscription (new) – Full Network – 28 Day (FNDM)”

This will provide operators with the ticket name and also the ticket reference, along with a clear signal that the payment is for a subscription and whether it is a renewal or a new subscription.

For clarity, the existing description text for subscription payments in Stripe is as follows:

• For renewals: Invoice invoice number, e.g. “Invoice 496F8D19-0023”
• For new subscriptions: Subscription creation

This change will be released on Tuesday, 14th February 2023.